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A Review of 2013, and a Look Ahead

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– December 31, 2013 –
By Ed Barton, President, G2 Web ServicesA Review of 2013 and a Look Ahead

As 2013 draws to a close, I would like to take a moment on behalf of G2 Web Services to thank all of our clients, friends and associates for a very successful, productive and eventful year. In the span of a little over a year as President of G2, we have seen the scope of risks and challenges we collectively face in the payments industry continue to rapidly expand. From the emergence of Bitcoin and other cryptocurrencies, to the rise and demise of cyberlockers like Hotfile, and the explosion of online marketplaces – the risk profile of payments is changing by the day. 2013 has been a year of collaboration and innovation at G2, with an even greater focus on listening to our clients and developing new features and solutions to address emerging risks in the payments industry. As a result, G2 continues to lead the effort to understand and manage merchant risk in the payment system.

2013 has been a banner year for G2 in terms of new products – with the release of FraudFile, the industry’s first neutral, global merchant fraud reporting and protection solution, the development of an enhanced Global Boarding toolset that provides deep due diligence risk analysis well beyond G2’s OnBoard product, and the partnership with Sysnet Global Solutions to assist our clients with providing merchant PCI DSS assessment and compliance services. All three of these major product releases involved significant inputs and collaboration with our clients and other industry leaders. We are looking forward to more in 2014, with innovative solutions on the horizon for aggregation fraud, cyberlocker and marketplace risk management, as well as the localization and internationalization of many of our most popular client interfaces.

As G2 Web Services has continued to expand globally this year, with clients in 56 countries, our client management and technology teams have grown to work “in-region” in London, Shanghai, Buenos Aries and Sydney. 2014 will see more of the same, with a continued focus on providing our clients with global support, in their time zone, with relevant industry experience. The additions of industry veteran Roy Banks and technologist Gunawan Herri have also deepened our thought leadership and strategic capabilities. We will look to continue to add world-class risk management and payments industry talent globally in 2014.

This was a year of great change and great opportunity for G2 Web Services and our clients. We are looking forward to an even more innovative, collaborative and responsive 2014.

Happy New Year, and thank you for your continued support.

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