Payments at a Social Distance

This webinar series—developed in partnership with leading payments industry experts—will explore the new reality we all face in the quickly developing coronavirus crisis.

Watch Here

Stay tuned for additional installments!

Sessions will address a variety of topics tailored to the payments industry, including consumer and merchant impacts, rising risk threats and challenges, and best practices for maintaining business continuity.

Beyond Coping: A Payment Provider’s Guide to Thriving in the New Virtual Economy

COVID-19 has forced a sudden and dramatic shift to the way we all do business. Pivoting from face-to-face operations to remote operations using online systems has brought with it security risks and operational challenges. In this webinar, industry experts will outline practical strategies that payments organizations can implement to maintain business continuity and security during the pandemic and beyond.

This session covers:

Insight into emerging payment acquiring underwriting and monitoring risks in the current COVID-19 environment
How to address new operational challenges, specifically onboarding, underwriting, and risk monitoring using remote personnel
Best practices for ensuring business continuity

Duration: 30 minutes

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Payments Industry Leaders Discuss Post-Pandemic Vision

This panel discussion features representatives from the Merchant Acquirers Committee, National Association of Boards of Pharmacy, and Global Vision Group. Our group of experts will share insights on the current situation, and predict the pandemic’s short- and long-term effects on financial institutions and payment processors.

Conversation topics include:

Emerging merchant risk trends related to the pandemic
COVID-19 effects on pre-pandemic risk threats
Regional vs. global impacts
The new reality of e-commerce as consumers go online across all business sectors
Actionable takeaways for reducing fraud and losses during this crisis

Duration: 45 minutes

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Spend Trends in the Time of Coronavirus

This 30-minute webinar covers the impacts, indicators, and trends of COVID-19 on purchase behaviors. This session reviewed analyzed data at the state and county levels, broken down by spending category, and further separated by in-store versus online—giving you an overview of the payments landscape. Understanding these trends, as the weeks unfold, will be essential in the fight against unpredictability, and further prepare you for the future of e-commerce

This session covers:

How the US consumer credit market recovered after the last recession
The recent, dramatic changes seen in consumer spending behaviors
Best practices for tracking the changing of these behaviors

Duration: 30 minutes

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Pandemic and Payments: A Virtual Paradise for Scammers

As COVID-19 engulfs the US, unethical online merchants target consumers who are homebound, anxious—and online. They promote products that claim to treat the coronavirus, services that trick consumers into giving unnecessary money or personal information, and other scams. These merchants are endangering the health and safety of consumers while increasing the risk and liability for payment companies (e.g. increased chargebacks, card network fines, and regulatory warnings).

Learn about the dangers of these virtual culprits, and see how you can help combat and protect consumers from fraud.

This session covers:

How the pandemic is affecting consumers and their spending patterns
Coronavirus-related frauds and scams
Best practices for keeping our global e-commerce community safe

Duration: 30 minutes

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Other COVID-19 Resources

Coronavirus Scammers

While COVID-19 spreads worldwide and panicked consumers rush to acquire pandemic essentials, scammers are out in full force.

COVID-19 Infographic

G2 has seen a dramatic increase in healthcare-related scams, especially in the following categories...

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Payments at a Social Distance

This webinar series—developed in partnership with leading payments industry experts—will explore the new reality we all face in the quickly developing coronavirus crisis.

Stay tuned for additional installments!

Sessions will address a variety of topics tailored to the payments industry, including consumer and merchant impacts, rising risk threats and challenges, and best practices for maintaining business continuity.

Beyond Coping: A Payment Provider’s Guide to Thriving in the New Virtual Economy

Payments Industry Leaders Discuss Post-Pandemic Vision

Spend Trends in the Time of Coronavirus

Pandemic and Payments: A Virtual Paradise for Scammers

Other COVID-19 Resources

Coronavirus Scammers

COVID-19 Infographic

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